Privacy Policy

Privacy.

Last updated: May 2026. Compliant with the Australian Privacy Act 1988 (Cth) and, for EU/UK visitors, the GDPR / UK GDPR.

What we collect

  • Name, email, and (optionally) Instagram handle.
  • Diagnostic answers (career stage, goals, blockers).
  • Payment data — handled directly by Stripe. We never see or store your card details.
  • Standard analytics (pages visited, device type) for site improvement. No cross-site tracking.

How we use it

To deliver the program you purchased, to recommend the right starting point from the diagnostic, and to send service emails. We do not sell, rent, or share your data with advertisers.

How long we keep it

  • Diagnostic answers: 24 months from submission.
  • Active members: for the life of your subscription plus 12 months.
  • Marketing emails: until you unsubscribe (every email has a one-click link).

Your rights

Under Australian law (and the GDPR / UK GDPR if you're in Europe), you can request access to, correction of, or deletion of your personal data at any time. Email joey@themodelaudit.com.au — we respond within 7 business days.

Cookies

We use a small number of cookies for session management and anonymous analytics. EU/UK visitors will see a consent banner on first visit. You can change your preference any time by clearing site data in your browser.

Security

All data in transit is encrypted via TLS 1.3. Data at rest is encrypted at the database layer. We operate on the principle of least access — only Joey and required operational staff see member data.

Complaints

If you believe we've mishandled your data and we can't resolve it, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.